Shipping & Delivery

 

What are your delivery options and how much is shipping?

Currently, we provide shipping within Malaysia (Pen. Malaysia, Sabah & Sarawak) ONLY


Postage Fees & Charges

Purchases below RM150.00 : RM12.00
Purchases above RM150.00 : FREE


Can I collect my order directly from Karmarts?

Unfortunately we do not have Self Collection option.


I entered the wrong address, what should I do?

The delivery address for an order must be a valid residential address – we do not ship to P.O. Box or Parcel Lockers.

All addresses are unable to make any adjustment once order payment has been made.

In the event that the wrong address is indicated in the order, and the package is delivered, Karmarts will not be liable for any replacement or refund.

The courier will charge an additional cost for change of address for undelivered parcels with wrong/invalid address.


Delivery Time

Delivery time for Normal Delivery takes about 5 to 7 working days. Parcels can suffer delays beyond our control and are more apparent during public holidays.


Refund Policy (No Refund, Exchange Only)

Goods sold are NOT refundable. Exchange only for defective / expired products upon receiving. You may contact us within 14 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value. If you choose to exchange you purchase for an item of lesser value, there will be no refund for the difference in price.


For more details or inquiries on shipping issues,
Please contact us at: enquiries.karmartsmalaysia@gmail.com.